Anxiety
Including generalised anxiety, social anxiety and panic — finding room to breathe and steady the spin.
Now accepting a limited number of new referrals
Grounded in care,
Grounded in care,
growing together.
Clinical psychology in Townsville with Jenna Stoeckel — a calm, non-judgmental space to explore, reflect and find your footing, at your own pace.
Registered Clinical Psychologist
Medicare rebates available
In-clinic & Telehealth
Welcome to Psychology Grove
A grove is a place of shelter, growth and resilience — much like the space we create together.
Psychology Grove was inspired by a love of nature and the deep sense of calm, strength and connection it provides. A grove — a collection of trees growing side by side — offers shade, shelter and protection.
It’s a place where individuals and families can find guidance, understanding, and the reassurance that they are not alone on their journey.
Grounded in care, nurtured by experience, and growing together.
Meet your psychologist
Hi, I’m Jenna.
I’m a registered Clinical Psychologist based in Townsville, North Queensland. I completed my Bachelor of Psychology in 2011, worked across a range of settings, then returned to James Cook University to complete my Master of Clinical Psychology.
Since then I’ve worked with clients across the lifespan — children, adolescents and adults — in government, educational, community and private-practice settings. My aim for every client is a safe, supportive environment where you can explore, reflect and learn about yourself while feeling empowered, heard and understood, without judgment.
“When I’m not at work, I love spending time with family and friends and enjoying our beautiful Townsville. I love coffee (probably too much!), feeling creative through music, playing piano & bass, delicious food, indoor plants, and recharging at the beach or on an off-road adventure.”
My approach involves openness, empathy, warmth and the development of strength-based strategies for lasting change. In our sessions, we’ll work together to find the therapeutic approach that suits you best while supporting your own goals.
Qualifications & training
- Clinical Psychologist — full AHPRA registration & registered Medicare provider
- Bachelor of Psychology & Master of Clinical Psychology (James Cook University)
- Clinical Psychology Registrar Program
- Member, Australian Association of Psychologists inc. (MAAPi)
- Schema Therapy training
How I can help
Support for wherever you are on the path.
Every person’s story is different. These are some of the areas I most often walk through with clients — but if what you’re carrying isn’t listed here, please still reach out.
Perinatal & parenting
Perinatal mental health and the very real challenges of parenting, in a space free of judgment.
Grief & loss
Making sense of loss and learning to carry it — gently, and at your own pace.
Self-esteem & imposter syndrome
Quieting the harsh inner critic and building a steadier, kinder sense of self-worth.
Study & academic stress
University, school and study pressures — managing the load without losing yourself in it.
Workplace & burnout
Workplace concerns and burnout — rebuilding energy, boundaries and balance.
Life transitions
Support through major life changes and stressful transitions, big or small.
Not sure where you fit?
That’s completely okay. Reach out and we’ll talk it through together.
Get in touchCurrently working with clients from adolescence through to adulthood.
Your first session
Taking the first step is the hardest part.
Reaching out can feel daunting — so here’s exactly what to expect, with no surprises.
A referral (optional)
Ask your GP for a Mental Health Treatment Plan to access Medicare rebates for up to 10 sessions a year. You’re also welcome to attend privately, no referral needed.
Get in touch
Complete the enquiry form or call. I’ll let you know current wait times and availability, and answer any questions before you commit to anything.
Your first appointment
A relaxed, unhurried conversation to understand what’s bringing you in and what you’re hoping for. There’s no pressure and nothing you “should” already have figured out.
Moving forward together
We’ll choose the approach that fits you and set goals at your pace — in-clinic on Wednesdays & Thursdays, or via Telehealth from anywhere in Australia.
Waiting on a referral? I aim to contact all new referrals within 5–10 business days. If your GP has sent one and you haven’t heard within 10 business days, please send a quick email or use the form below to follow up — occasionally referrals don’t reach us, and I’d hate for you to be left waiting.
Fees & rebates
Clear, upfront pricing.
No hidden costs or surprises — so you can focus on what matters. As a Clinical Psychologist, sessions attract the higher Medicare rebate.
With a Mental Health Care Plan
Out of pocket
$100.95per session
- Standard session fee $250.00
- Medicare rebate (Clinical) −$149.05
- Rebated sessions per year up to 10
No referral needed
Private / self-funded
$250.00per session
- Referral required No
- Private health extras Fund-dependent
- Telehealth Available
NDIS
NDIS participants
$252.99per session
- Per NDIS arrangements 1 Jul 2026
- Plan or self-managed Required
- Set by the NDIS
Medicare
Private health funds
NDIS (plan/self-managed)
Telehealth Australia-wide
How rebates work: you pay the full session fee, then Medicare refunds the rebate to you — the “gap” is the difference. A GP Mental Health Treatment Plan is needed to access Medicare rebates. Private health extras can’t be claimed together with Medicare for the same session.
Cancellations: life happens — we simply ask for at least 24 hours’ notice to change or cancel, or a fee may apply. Feeling unwell? Telehealth over Zoom is a great way to keep your session (and your progress) on track. Individual circumstances are always considered.
Fees reflect an increase effective July 2025. For reference, the Australian Psychological Society’s recommended fee for a standard consultation (2025–26) is $318; this is a recommendation only, and each psychologist sets their own fee. Please confirm current Medicare amounts when you book.
Good to know
Frequently asked questions
Do I need a referral to see you?
No — you’re welcome to book as a private client without a referral. However, a GP Mental Health Treatment Plan lets you claim a Medicare rebate for up to 10 sessions per calendar year, so it’s well worth asking your GP about.
How do the Medicare rebates work?
With a Mental Health Treatment Plan from your GP, you pay the full session fee and Medicare refunds you $149.05 (the Clinical Psychologist rate). That leaves an out-of-pocket cost of $100.95 per session, for up to 10 sessions a year.
Do you offer Telehealth?
Yes. Sessions are available in-clinic on Wednesdays and Thursdays, or via secure Zoom video anywhere in Australia — ideal if you’re unwell, travelling, or live outside Townsville. Telehealth sessions are Medicare-rebatable.
Who do you work with?
I currently see clients from adolescence through to adulthood, across a broad range of concerns. If you’re unsure whether I’m the right fit, please reach out and we can talk it through.
What’s your cancellation policy?
We ask for at least 24 hours’ notice to cancel or reschedule; inside that window a cancellation fee may apply. We always take genuine, individual circumstances into account — and Telehealth is a great alternative if you’re unwell.
What if I’m in crisis right now?
Psychology Grove is not a crisis or emergency service. If you need urgent help, please call 000, or Lifeline on 13 11 14 (24/7). You’ll find more crisis supports listed at the bottom of this page.
Contact
Reach out — I’d love to hear from you.
Fill in the form and I’ll aim to get back to you within five business days with the current wait time and whether appointments are available.
A note on availability. Psychology Grove is currently accepting a limited number of new referrals. To ensure I can provide high-quality, consistent care to existing clients, appointments are offered based on current availability — so there may be a wait for an initial appointment, and at times I may temporarily pause new referrals when my caseload reaches capacity. Please enquire below and I’ll happily let you know the current wait time and whether appointments are available. If I’m unable to offer an appointment within a reasonable timeframe, I’ll do my best to suggest alternative supports. Thank you for your understanding as I maintain a sustainable practice with thoughtful, personalised care for every client.
Visit the clinic
Suite 3, 9–13 Kokoda Street
Idalia QLD 4811
Inside the Clements Medical Hub
Call
Hours
In-clinic Wednesday & Thursday
Telehealth available Australia-wide
If you need help right now
Psychology Grove is not a crisis or emergency service. If you or someone you care about needs urgent support, please reach out to one of these free, confidential services — available any time.