Anxiety
Including generalised anxiety, social anxiety and panic, with support to understand and manage anxious thoughts and feelings.
Books currently closed to new clients - please continue checking back for availability updates.
Grounded in care,
Grounded in care,
growing together.
Warm, supportive psychological care in Townsville, where you can feel heard, understood and supported at your own pace.
Registered Clinical Psychologist
Medicare rebates available
In-clinic & Telehealth
Welcome to Psychology Grove
A grove is a place of shelter, growth and resilience, much like the space we create together.
Psychology Grove was inspired by a love of nature and the deep sense of calm, strength and connection it provides. A grove is a collection of trees growing side by side, offering shade, shelter and protection.
It’s a place where individuals and families can find guidance, understanding, and the reassurance that they are not alone on their journey.
Grounded in care, nurtured by experience, and growing together.
Meet your psychologist
Hi, I’m Jenna.
I’m a registered Clinical Psychologist based in Townsville, North Queensland. I completed my Bachelor of Psychology in 2011, worked across a range of settings, then returned to James Cook University to complete my Master of Clinical Psychology.
Over this time I’ve worked with children, adolescents and adults in government, educational, community and private-practice settings. My aim for every client is a safe, supportive environment where you can explore, reflect and learn about yourself while feeling empowered, heard and understood, without judgment.
I aim to provide an affirming and inclusive space that welcomes neurodiversity, LGBTQIA+ communities, and people from culturally and linguistically diverse (CALD) backgrounds.
My approach involves openness, empathy, warmth and the development of strength-based strategies for lasting change. In our sessions, we’ll work together to find the therapeutic approach that suits you best while supporting your own goals.
Qualifications & training
- Clinical Psychologist and Board-approved supervisor, full AHPRA registration & registered Medicare provider
- Bachelor of Psychology (James Cook University)
- Master of Clinical Psychology (James Cook University)
- Clinical Psychology Registrar Program
- Member, Australian Association of Psychologists inc. (MAAPi)
- Schema Therapy training
How I can help
Support for wherever you are on the path.
Every person’s story is different. These are some of the areas I most often work through with clients. If what you’re experiencing isn’t listed here, please still reach out.
Perinatal support & parenting
Perinatal mental health and the very real challenges of parenting, in a space free of judgment.
Self-esteem & imposter syndrome
Quieting the harsh inner critic and building a steadier, kinder sense of self-worth.
Grief & loss
Making sense of loss and learning to carry it gently, at your own pace.
Obsessive-compulsive disorder (OCD)
Support to understand and manage intrusive thoughts, compulsions and the impact OCD can have on everyday life.
Study & academic stress
University, school and study pressures, and finding ways to manage the load without losing yourself in it.
Workplace & burnout
Workplace concerns and burnout, including support to rebuild energy, boundaries and balance.
Life transitions
Support through major life changes and stressful transitions, big or small.
Neurodiversity
Support for clients exploring or adjusting to a new diagnosis, with a particular interest in supporting women during this time.
Not sure where you fit?
That’s completely okay. Reach out and we’ll talk it through together.
Get in touchCurrently working with clients from adolescence through to adulthood.
Your first session
Taking the first step is the hardest part.
Reaching out can feel daunting, so here’s exactly what to expect, with no surprises.
A referral (optional)
Ask your GP for a Mental Health Treatment Plan to access Medicare rebates for up to 10 sessions a year. You’re also welcome to attend privately, no referral needed.
Get in touch
Complete the enquiry form or call. I’ll let you know current wait times and availability, and answer any questions before you commit to anything.
Your first appointment
A relaxed, unhurried conversation to understand what’s bringing you in and what you’re hoping for. There’s no pressure and nothing you “should” already have figured out.
Moving forward together
We’ll choose the approach that fits you and set goals at your pace. Sessions are available in-clinic on Wednesdays and Thursdays, or via Telehealth from anywhere in Australia.
Waiting to hear back from us after your GP has sent a referral? I aim to contact all new referrals within 5–10 business days. If you haven’t heard within 10 business days, please send a quick email or use the form below to follow up. Occasionally referrals don’t reach us, and I’d hate for you to be left waiting.
Fees & rebates
Clear, upfront pricing.
No hidden costs or surprises, so you can focus on what matters. As a Clinical Psychologist, sessions attract a Medicare rebate of $149.05 (current as of July 2026).
With a Mental Health Care Plan
Out of pocket
$100.95per session
- Standard session fee $250.00
- Medicare rebate (Clinical) −$149.05
- Rebated sessions per year up to 10
No referral needed
Private / self-funded
$250.00per session
- Referral required No
- Private health extras Fund-dependent
- Telehealth Available
NDIS
NDIS participants
$250.00per session
- Per NDIS fee guidelines 1 Jul 2026
- Type of plan accepted Plan or self-managed
Medicare
Private health funds
NDIS (plan/self-managed)
DVA referrals
Telehealth Australia-wide
How rebates work: you pay the full session fee, then Medicare refunds the rebate to you. The “gap” is the difference. A GP Mental Health Treatment Plan is needed to access Medicare rebates. Private health extras can’t be claimed together with Medicare for the same session.
Cancellations: life happens. We simply ask for at least 24 hours’ notice to change or cancel, or a fee may apply. Feeling unwell? Telehealth over Zoom is a great way to keep your session and your progress on track. Individual circumstances are always considered.
The APS National Schedule of Suggested Fees 2026–2027 lists $330 for a standard 46 to 60-minute consultation. This is a suggested fee only. I aim to keep my fees as affordable as possible and have set my standard session fee well below this amount. Please confirm current Medicare amounts when you book.
Funding options
Psychology Grove accepts the following funding and payment options.
Medicare
A GP Mental Health Treatment Plan allows you to claim the Clinical Psychologist Medicare rebate for up to 10 sessions per calendar year.
Private / self-funded
No referral is needed. You may be eligible for a rebate through your private health fund, depending on your cover.
NDIS
Available for plan-managed or self-managed participants.
DVA referrals
Available for veterans with a DVA White or Gold Card. Please contact me to discuss eligibility and referral requirements before booking.
Not accepted: WorkCover, bulk billing, medico-legal, forensic or court-related referrals.
Good to know
Frequently asked questions
Do I need a referral to see you?
No. You’re welcome to book as a private client without a referral. However, a GP Mental Health Treatment Plan lets you claim a Medicare rebate for up to 10 sessions per calendar year, so it’s well worth asking your GP about.
How do the Medicare rebates work?
With a Mental Health Treatment Plan from your GP, you pay the full session fee and Medicare refunds you $149.05 (the Clinical Psychologist rate). That leaves an out-of-pocket cost of $100.95 per session, for up to 10 sessions a year.
Do you offer Telehealth?
Yes. Sessions are available in-clinic on Wednesdays and Thursdays, or via secure Zoom video anywhere in Australia. This can be ideal if you’re unwell, travelling, or live outside Townsville. Telehealth sessions are Medicare-rebatable.
Who do you work with?
I currently see clients from adolescence through to adulthood across the following areas of interest:
- Anxiety
- Perinatal mental health and parenting
- Self-esteem and imposter syndrome
- Grief and loss
- Obsessive-compulsive disorder (OCD)
- Study and academic stress
- Workplace concerns and burnout
- Life transitions
- Neurodiversity, including clients exploring or adjusting to a new diagnosis
I have a particular interest in supporting women who are exploring neurodivergence or adjusting to a new diagnosis. I aim to provide an affirming and inclusive space that welcomes neurodiversity, LGBTQIA+ communities, and people from culturally and linguistically diverse (CALD) backgrounds.
If you’re unsure whether I’m the right fit, please reach out and we can talk it through.
What’s your cancellation policy?
We ask for at least 24 hours’ notice to cancel or reschedule. Inside that window a cancellation fee may apply. We always take genuine, individual circumstances into account, and Telehealth is a great alternative if you’re unwell.
What if I’m in crisis right now?
Psychology Grove is not a crisis or emergency service. If you need urgent help, please call 000, or Lifeline on 13 11 14 (24/7). You’ll find more crisis supports listed at the bottom of this page.
Contact
Reach out when you’re ready.
Fill in the form and I’ll aim to get back to you within five business days with the current wait time and whether appointments are available.
A note on availability. My books are currently closed to new clients while I focus on providing high-quality, consistent care to existing clients. Please check back for updates on availability.
There may be a wait for an initial appointment, and at times I may temporarily pause new referrals when my caseload reaches capacity. Please enquire below and I’ll happily let you know the current wait time and whether appointments are available.
If I’m unable to offer an appointment within a reasonable timeframe, I’ll do my best to suggest alternative supports. Thank you for your understanding as I maintain a sustainable practice with thoughtful, personalised care for every client.
Visit the clinic
Suite 3, 9–13 Kokoda Street
Idalia QLD 4811
Inside the Clements Medical Hub
Call
Hours
In-clinic Wednesday & Thursday
Telehealth available Australia-wide
If you need help right now
Psychology Grove is not a crisis or emergency service. If you or someone you care about needs urgent support, please reach out to one of these free, confidential services. They are available any time.